Solution Architect
ITC Infotech India Ltd
India
7d ago

Job Description

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    Job Description-

  • ITIL Certification Preferred (atleast Foundation)
  • Knowledge in managing new user set-ups and deactivation; ensures proper license utilization
  • Knowledge in creating and maintaining the service catalog within Remedyforce
  • Performs mass data imports using the Salesforce import tool
  • Knowledge in creating and managing email alert and email templates
  • Knowledge in creating custom fields and modifying picklist values
  • Knowledge in creating and maintaining Resolver and Approval queues
  • Knowledge in creating and maintaining Knowledgebase
  • Creates and maintains service level agreements within Remedyforce
  • Develop and maintain Reports and Dashboards
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    Salary : INR 10,00,000 - 20,00,000 P.A.

    Industry : IT-Software / Software Services

    Functional Area : IT Software - ERP , CRM

    Role Category : Programming & Design

    Role : Database Architect / Designer

    Employment Type : Permanent Job, Full Time

    Solution Architect

    Desired Candidate Profile

    Please refer to the Job description above

    Education-

    UG : Any Graduate - Any Specialization

    PG : Any Postgraduate - Any Specialization

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