Senior Appl Support Analyst
Pune, Maharashtra, India
14d ago

Description :

As a Corporate Technology Production Services Dev Ops Engineer, you will have a lead role in managing a suite of applications supporting BNY Mellon’s Finance, Risk, Compliance, and Human Resources functions.

Primary Responsibilities :

Responsible for managing overall availability, reliability, and defect prevention.

Respond to, diagnose, and resolve service disruptions

Identify, define, and implement required monitoring and automation solutions

Conduct root cause analysis for complex production issues

Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production

Create and maintain support documentation and procedures

Ability to deal with time sensitive issues in support of critical service level commitments

Qualification :

Bachelor'sdegree in computer science or a related discipline, or equivalent workexperience required.

Linux / Windows system administration experience

Javaapplication support and development experience.

Experiencewith scripting languages - Python, Perl, bash, and / or Powershell

Automateddeployment experience using technology such as Ansible.

Analytic,data driven, and strong debugging skills

Familiaritywith ITIL Service Management.

Experiencewith monitoring tools a plus AppDynamics, Dynatrace, Prometheus, Grafana,Moogsoft or related solutions.

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