Manager - Order to Cash
Genpact
Noida, India
3d ago

Responsibilities

In this role, you'll be responsible for all the activities related to O2C domain

  • Validate the Purchase Order (PO) requests from to bill the order
  • Investigate discrepancies in the PO and invoices with disputes
  • Manage Order to Cash related to collections and dispute management, implement & adhere to strategy
  • Interaction with end customers via Calls and Emails for collecting pass due amounts
  • Meeting collections numbers / targets (monthly / quarterly / yearly)
  • Customer and Country / Regional FD Relationship Management through e-mail, fax and conference calls.
  • Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards
  • Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)
  • Timely and effective communication with internal departments (like sales, Operations, Credit teams) for issue resolution
  • Qualifications we seek in you

    Minimum qualifications

  • B.Com graduation (MBA Finance preferred)
  • Relevant work experience in Order to Cash
  • Preferred qualifications

  • Very Good Written and Verbal Communication skills
  • Proficient in MS Office applications, especially in MS excel
  • SAP knowledge and experience in generating reports from SAP would be an added advantage
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