Implementation Engineer I
Vertafore
Hyderabad, IN
5d ago

JOB DESCRIPTION

The Vertafore employee in Implementation Engineer position would deliver value to customers through implementation, technical configurations, and providing technical recommendations and solutions to business problems.

They shape and improve the experience of key Vertafore clients. They work cross-functionally across Vertafore, including Customer Support, Account Management, Professional Services and Product Management to help guide the client and also contribute to future growth of Services team.

Being part of a cross-functional team to serve key clients, Implementation Engineer needs to be a proactive self-starter, able to multi-task in a fast-paced environment and service-focused to help nurture the client experience.

Additionally, one loves getting into the technical details of an implementation and are excited to come up with new tools, processes, or solution to complex problems.

Implementation Engineers focus on configurations and customizations required by clients of Vertafore products, and work on release items for clients,

Core Requirements and Responsibilities :

Essential job functions included but are not limited to the following :

  • Develop forward thinking, technical implementation recommendations that align with clients' business objectives.
  • Configure, create, and demonstrate the technical components of the Vertafore product suite using tools and expertise in the areas of system configuration, web services, JavaScript / jQuery.
  • Configures data conversion environment and does the integration configurations for inbound and outbound based on the implementation needs
  • Configure the product based on the implementation requirements
  • Maintains the deepest level of industry and product expertise and proliferates, internally and externally.
  • Qualifications :
  • BA / BS degree or equivalent practical experience.
  • 0 to 2 years of work experience in a technical, customer focused environment.
  • Advanced written and verbal communication skills
  • Technically savvy with an interest in technology and in deepening technical and software knowledge
  • Strong experience with RDBMS Data Structures and database concepts, preferably - SQL
  • Experience with Java script functions as needed using the jQuery
  • Experience with Web config files with appropriate App Pools, End Points, App Settings
  • Programming experience is a plus (Java, C, .NET)
  • Additional Requirements and Details :
  • Located and working from an office location.
  • Occasional lifting and / or moving up to 10 pounds.
  • Frequent repetitive hand and arm movements required to operate a computer.
  • Specific vision abilities required by this job include close vision (working on a computer, etc.).
  • Frequent sitting and / or standing
  • Why Vertafore is the place for you : *US Only

  • The opportunity to work in a space where modern technology meets a stable and vital industry
  • Medical, vision & dental plans PPO & high-deductible options
  • Health Savings Account & Flexible Spending Accounts Options : Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA
  • Life, AD&D (Basic & Supplemental), and Disability
  • 401(k) Retirement Savings Plain & Employer Match
  • Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
  • Parental Leave & Adoption Assistance
  • Employee Assistance Program (EAP)
  • Education & Legal Assistance
  • Additional programs - Employee Referral, Internal Recognition, and Wellness
  • Commuter Benefits (Denver)
  • The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics.

    Eligibility is determined by several factors including : start date, good standing in the company, and actives status at time of payout.

    The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance.

    Eligibility is determined by several factors including : start date, good standing in the company, and actives status at time of payout.

    Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.

    Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

    The selected candidate must be legally authorized to work in the United States.

    We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.

    We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact

    Just a note, this contact information is for accommodation requests only.

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