Accenture Technology powers our clients’ businesses with innovative technologies established and emerging changing the way their people and customers experience work, life and entertainment.
Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers your friends, family and neighbors.
You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions.
You’ll create custom-designed solutions or integrate our technology platforms with their operations.
Role : SW / Application Tech Support Practitioner Role Description : Act as the ongoing interface between the client and the system or application.
Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have Skills : IBM Websphere Administration Good to Have Skills : Apache Tomcat Operations, Internet Information Server (IIS) Administration Job Requirements : Skills -
IBM Websphere, Websphere Application ServerWAS, Websphere IHS, IIS, Apache, Tomcat Messaging queue manager, IBM DataPower, UNIX / Linux web servers, Message Brokers / Interchange Servers Main Activities -
Install, configure, tune and support WebSphere and other middleware componentsSetup load balancing, clustering, and failoverDevelop automation tools for Password management, Monitoring, Configuration and DeploymentAssist application and testing teamsWork with Vendor Support to assist in troubleshooting and resolving issues open service requests and follow up with Vendor SupportDevelop support documentation and train team membersAbility to analyze Performance and capacity reports and recommend tuning opportunities
15 years of full time education