We are hiring for the position of "Branch Manager' for Bangalore location.Area : Vasant Nagar.Product : commercial Vehicle.
required to do the 80 % of sales and rest 30 % in handling other department of the branch(credit, operation & collections)The key functions will be-
Profitability Management - Maintaining & optimizing profitability for the branch- Target setting & management - Monitoring branch targets in numbers & volumes-
Portfolio quality management - through superior underwriting, working closely with collections- Cost management - managing all branch operating costs including cost of acquisition, operations etc.
Ensuring superior customer experience and handling customerservice in terms of collections, pre closures & service issuesBusiness-
Achieve contributed value targets set for the branch- Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet salestargets while controlling delinquencies and frauds-
Provide superior customer experience- Manage TAT's on credit & processing- Minimize pre & post disbursal discrepanciesMonitoring Performance-
Monitoring Branch performance in terms of key drivers i.e.- Contributed Value- .Volumes / Profitability / Expenses / Losses-
Employee Retention- Employee Productivity- Customer experience- Monitor individual performance of each employee, continuously work to maximize productivityPeople Management-
Motivate and develop branch team- Drive branch team to excel.- Manage and mentor the team and keep attrition of branch staff low-
Conduct regular meeting with branch staff- Provide open and honest feedback and ask for feedback.SKILLS / COMPETENCIES REQUIRED-
7-8 Years experience, with at least 4 years in Retail Assets- Ability to plan & execute- Strong inter-personal skills and leadership ability,-
Ability to create professional work culture that encourages enthusiasm and team spirit- Understanding of credit risks & operational risks.