For over 10 years
Zscaler has been disrupting and transforming the security industry. Our 100% purpose-built cloud platform delivers the entire gateway security stack as a service through 150 global data centers to securely connect users to their applications, regardless of device, location, or network in over 185 countries protecting over 3,900 companies and have detected 100 Million threats / day.
We work in a fast-paced, dynamic and make it happen culture. Our people are some of the brightest and passionate in the industry that thrives on being the first to solve problems.
We are always looking to hire highly passionate, collaborative and humble people that want to make a difference.
Position : Customer Success Operations Analyst
Location : Chandigarh, India
Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud-first world.
Its flagship services, Zscaler Internet Access, and Zscaler Private Access create fast, secure connections between users and applications, regardless of device, location, or network.
Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances are unable to match.
Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyber attacks and data loss.
The Zscaler platform operates at a carrier-grade level we process over 25 billion transactions a day in our cloud to protect our customers.
The Customer Success Operations Analyst will report to the Director of Customer Success Operations. The Customer Success Operations Analyst will play a key role in driving process, tooling, and automation of a variety of data sources in support of our rapidly growing business.
Zscaler is a SaaS company operating in a high growth market which leverages the Annual Recurring Revenue (ARR) model to fuel its growth.
Come grow your career in the Cloud vertical by helping us enable our customers to achieve success. The mission of Zscaler's Customer Success department is to transform the way our customers work, to lead them through their digital transformation, and support their business outcomes.
Improve Experience for our customers, and their users, to get the best user experience while maximizing security in a global environment.
Through world-class technical engagement, and ensuring our customers get the best out of the technology. Engagement, a partner with our customers and partners, be their trusted advisors and turn them into raving fans of Zscaler.
Responsibilities / What You’ll Do
Qualifications / Your Background
Microsoft Office Suite