Providing help and advice to visiting customers in case any help they ask for.
Communicating courteously with customers by telephone, email and face to face.
Investigating and solving customers' problems.
Handling customer complaints or any crises, such as security issues or a customer being taken ill.
Keeping accurate records of discussions or correspondence with customers.
Producing written information for customers, often involving use of computer packages / software.
Developing feedback or complaints procedures for customers to use.
Get customer feedback and liaise with PM for any remedial action.
Perform all work as assigned by the APM as deemed necessary to maintain and operate the Property at an optimum level.
Responsible for reception cleaning.
Maintaining visitor management record.
JLL Privacy Statement
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This information may include, for example, the internet browser you are using, your access device’s operating system, the language in which that system presents information to you, your IP (Internet Protocol) address, the web search that took you to the JLL website, the web pages and advertisements displayed to you, and the links you click on.
For additional details please see JLL's Global Privacy Statement or our career site pages for each country.
For employees in the United States, please view our Equal Opportunity and Information Security disclaimers here.