Program Manager
Amazon.com
Bangalore, KA, IN
18h ago

Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-

commerce, an experienced business development executive with a strong work ethic? If yes, this opportunity will appeal to you.

As a Program Manager with Amazon Seller Services India, you will have the exciting opportunity to lead the Seller Rewards Program (SRP) which falls in the Seller Experience team.

You will be the Program leader for SRP, driving its vision, growth and seller adoption. You will work with seller cohorts to change their behavior and help them succeed on the platform through business initiatives and micro-

incentives driven by you. You will also be dealing with multiple internal stakeholders such as category, fulfillment, affordability, legal and finance teams, envisioned towards enhancing the seller experience.

You will also be handling day-to-day operations job which involves reporting, marketing and disbursements.

The ideal candidate will have marketing experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external parties.

The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions.

Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations.

The candidate will be comfortable in executing repeatable processes.

Role and Responsibilities :

  • Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to sellers
  • Analyze seller data to conceptualize strategic business opportunities for sellers through cross function collaboration with category teams, transportation teams, sales teams etc
  • Help construct and implement promotions, including but not limited to spreading awareness around Negative Value Actions and Positive Value Actions
  • Track and monitor performance of seller facing promotions
  • Work with the product team to enhance the Seller Rewards Product
  • Personal attributes and competencies :

  • Demonstrated intense customer focus
  • Demonstrated highest level of integrity, intellectual honesty, and strong work ethic
  • Takes initiative. Doesn't wait to be asked. Plans efficiently
  • Consistent effort, intense commitment, perseverance and willingness to go above and beyond when needed
  • Strong team player, acts like an owner, and ultimately focused on delivering results with high standards
  • Proven ability to successfully thrive in an ambiguous environment and changing market conditions
  • Disciplined in executing repeatable operational processes
  • Strong bias for action and ability to prioritize
  • Makes good decisions when analysis of data is not sufficient to reach a conclusion
  • We are hiring for this role for the Amazon Seller Rewards Program

  • 5+ years of experience in sales / advertising / marketing / sales promotions / account management
  • MBA / Master's degree required
  • Experience in an analytical, results-oriented environment with external / internal customer interaction
  • Demonstrated success in partnering and leading project delivery for large, cross functional programs
  • Capability to meet our technical requirements, which includes SQL & Excel, plus the ability to learn our in-house tools quickly
  • Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly
  • Proactively identifying and resolving strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals
  • MBA / Master's degree required
  • Exposure to customer categories
  • Experience with SQL or Data querying and analysis tools is required
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