Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.
By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform.
s DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
ABOUT THE ROLE
The Digital Imaging Services (DIS) team handles the post-production activity for Amazon product images to provide consistent imagery, remove distractions and enable customers with their buying decisions.
DIS handles the Retouch, Color Authoring (CA), 3D, Video Editing and Quality Audit services for both Studio and Vendor images.
DIS also manages customers and vendor s contacts support service for images related queries.
DIS Manager will be responsible for a team of 3D Jr. Artist and 3D Artist. The position requires a candidate with proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating team members to meet an extremely deadline-driven environment.
The manager will be responsible for operational metrics, team productivity, staffing concerns, and oversight of process optimization and small scoping and implementation projects.
appraising performance; rewarding and disciplining employees; resolving problems; and staffing; as well as the development of staff and standard operating procedures.
This is a fast-paced job where rapid adaptation and response to changing needs is critical. The position requires a self-motivated, independent, organized individual who can juggle multiple priorities and meet deadlines.
In addition, this position would also require successful candidates to have the ability to engage with and coordinate with global teams.
Some of the key result areas include, but not limited to :
Responsibility for meeting operational and business goals
Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve process excellence
Managing stakeholder communication across multiple lines of business on operational milestones, process changes, escalations, etc.
Ensuring high quality standards for interviewing and hiring employees at all levels of the organization
Executing specific people programs on coaching and development and team engagement
Bachelor degree in any stream
6 years of work experience with at least 2 years of direct people management experience
Has a background in quantitative decision making, ability to drive business / operations metrics, and driving adoption of different tools and resources
Has managed operational processes, with SLA responsibility and stakeholder management
Strong analytical, mediation and problem resolution skills
Demonstrated ability to lead and motivate a large workforce, comprised of a mix of employee and contingent workers
Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning
Excellent written and oral communication skill Masters Degree / MBA
Exposure to working with technology teams and solving operational issues using technology
Exposure to working with global teams / stakeholders
Experience in Managing Creative Teams