At Skillsoft, we are all about making work matter. We believe every team member has the potential to be AMAZING. We are bold, sharp, driven and most of all, real.
Join us in our quest to democratize learning and help individuals unleash their edge.
OPPORTUNITY HIGHLIGHTS :
Assist with the operations, support, availability, documentation, design, recoverability and maintenance of technology solutions in a Hosted / Cloud environment.
Work collaboratively with development organizations and vendors to define best practices and determine appropriate technology choices.
Work collaboratively with other teams to diagnose / resolve performance / stability issues.
Collaborate with application engineers and solutions architects in day to day operations as well as long-term sustainability and innovation.
Creation and maintenance of documentation for Skillsoft operating environments covering : product deployments, routine maintenance, processes / procedures / resolutions.
SKILLS & QUALIFICATIONS :
Post-secondary education in a related field or an equivalent combination of training and experience. (Bachelor’s Degree preferred)
A minimum of five to seven years supporting systems and web servers
AWS Certified Cloud Practitioner certified.
AWS Associate or Professional certification are an asset.
5+ years of experience supporting Windows and Redhat systems
Experience supporting 7x24 environments is a strong asset
Advanced understanding of operational challenges in a 7x24 environment
Experience working in an Agile environment and the adoption of DevOps culture
Experience with CI / CD principles, methodologies and tools
Good understanding of Microservices Architecture
Familiarity with system administration automation tools, scripting languages and desired state configuration tools. (Ansible, Postgres SQL, YAML, Terraform, Bash)
Experience with container technologies (Docker, Kubernetes, Openshift)
Experience with deploying and supporting SaaS applications in AWS
Familiarity with the concepts, benefits and challenges of data related services such as Kafka, Cassandra, Elastic Search, Redis, Gluster and RabbitMQ
Familiarity with editing tools and source control integration (JBoss, Dev Studio, Git, Visual Studio Code)
Experience in the support of enterprise hosted systems strongly desired (VMware)
Experience with troubleshooting tools (New Relic, Splunk, WireShark)
SUCCESS QUALITIES :
Personally Accountable for Team Success. We unleash our edge together.
Confident Achievers. We are bold.
Intellectually Curious. We are sharp.
Adaptable, Agile & Resilient. We are driven.
Customer First. We are real.