Job Profile : Profile- Travel Sales Consultant (Domestic)Shift Timing : 10 : 00 am - 7 : 00 pmIndustry : Travel / Tourism IndustrySalary : 20k to 30 k and good incentiveJob Description : Taking care of all the queries of B2B B2C Clients.
Communicate & understand client's Holidays requirements.Handle Incoming Travel RequestsPackage calculations and itinerary preparation.
Preparing tour proposal and costing.Provide travel offers and general travel advice to travelers.Convince about the Tour Package to Clients.
Responds to requests accurately and completely.Appropriately responds and resolves customers’ inquiries.Performs follow-up as needed and within the time frame promised to the customer.
Proactively provides feedback to management to avoid future customer issues.Service Responsibility : Responds to the customer promptly.
Always provides the customer his / her undivided attention to the request.Always listens, does not ask the customer to repeat information.
Responds appropriately.Ask questions targeted to encourage complete responses.Keeps the interaction moving forwardOffers suggestions to the customer and anticipates needs.
Skills Required : Candidate should be a graduateMinimum of 1-3 plus year of experience in the travel industryExcellent English verbal and written communications skillsSolid working knowledge of the travel industry, policies, procedures and processesProven ability to handle multiple priorities simultaneouslyAbility to work flexible hoursExcellent selling, marketing and research skillsCommitment, Flexibility and reliability is essentialA good level of computer literacyBasic understanding of Ms-
Word, Excel and PowerPointLaxmi Nagar, New Delhi