Manager
Konecranes
PUNE, MH, IN
1d ago

Country : India

Location : Pune , Maharashtra

Location details : Pune

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name people committed to providing our customers with lifting equipment and services that lift their businesses.

Everything we do, we do with passion and drive.

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves.

This is what makes Konecranes a unique place to work.

Designation : MANAGER SAP SD

Experience : Minimum 8 -10 Years in SAP Sales and Distribution (SD) area

Location : SP Infocity, Fursungi, Pune

Company Name : Konecranes and Demag Pvt Ltd

Your key responsibilities :

  • Leading a team of experts in SAP SD area
  • Team’s work planning, mentoring, escalation handling, shift rostering, resource management
  • Periodic Management Reporting, assist in annual budgeting
  • Contributing in and driving Incident Management, Request Management, Change Management, Problem Management for your area of responsibility
  • Taking ownership of ticket handling process as per guidelines / best practices and achieving set KPIs for yourself and team
  • Taking ownership as Major Incident Manager in times of critical / high priority tickets (major incidents) in your area
  • Provide necessary support to colleagues during critical support situations
  • Contribute in continuous improvement ideas for improving efficiency and overall teamwork
  • Act as the technical point of contact to analyze and fix complex application and systems issues
  • Review all internal process documents and ensure they are up to date
  • Ensure effective communication and rapport with all stakeholders
  • Taking responsibility of Service Transitions for ongoing rollouts / developments
  • Contributing in various SAP projects as per need and at client location as necessary
  • Adhering to defined company policies, values and code of conduct
  • Ensure way of working that complies with audit requirement
  • What we expect from you :

  • Must have good configuration / customization knowledge of SD module
  • Must have sound knowledge of IDOC / EDI handling
  • Must have worked on Order Management, Shipping and Pricing functions
  • Must have knowledge on Order processing, Delivery and Billing processes
  • Must have prior experience of handling a team
  • Good understanding on integration with FICO, PS, MM, WM, PP, QM, VC
  • Good to have understanding on Logistics Execution process
  • Good to have knowledge on Output Determination, Inventory Postings, STOs, HUM’s, Batch jobs
  • Good to have knowledge of user exists and developments related to customer specific needs i.e. preparing FS document, testing, training to users and process of ChaRM
  • Good to have knowledge about ITIL and Solution Manager
  • Good to have earlier exposure on Implementation / Upgrade / Rollout projects
  • Good to have knowledge on S / 4 HANA, RPA, Test Automation
  • Good to have awareness about ISO 14001, 45001 requirements
  • What we can offer you :

  • Insight to world class IT Service Delivery.
  • Competitive Salary and Work-Life balance
  • Innovative and dynamic working environment
  • Support of an excellent IT Service Delivery Team
  • Possibility to work in leading crane building company with leading technology
  • Opportunity to take part in SAP rollouts and travel.
  • Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission.

    Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use.

    Applicable Konecranes data protection obligations are the responsibility of the agency.

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