Country : India
Location : Pune , Maharashtra
Location details : Pune
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name people committed to providing our customers with lifting equipment and services that lift their businesses.
Everything we do, we do with passion and drive.
We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves.
This is what makes Konecranes a unique place to work.
Designation : MANAGER SAP SD
Experience : Minimum 8 -10 Years in SAP Sales and Distribution (SD) area
Location : SP Infocity, Fursungi, Pune
Company Name : Konecranes and Demag Pvt Ltd
Your key responsibilities :
Leading a team of experts in SAP SD area
Team’s work planning, mentoring, escalation handling, shift rostering, resource management
Periodic Management Reporting, assist in annual budgeting
Contributing in and driving Incident Management, Request Management, Change Management, Problem Management for your area of responsibility
Taking ownership of ticket handling process as per guidelines / best practices and achieving set KPIs for yourself and team
Taking ownership as Major Incident Manager in times of critical / high priority tickets (major incidents) in your area
Provide necessary support to colleagues during critical support situations
Contribute in continuous improvement ideas for improving efficiency and overall teamwork
Act as the technical point of contact to analyze and fix complex application and systems issues
Review all internal process documents and ensure they are up to date
Ensure effective communication and rapport with all stakeholders
Taking responsibility of Service Transitions for ongoing rollouts / developments
Contributing in various SAP projects as per need and at client location as necessary
Adhering to defined company policies, values and code of conduct
Ensure way of working that complies with audit requirement
What we expect from you :
Must have good configuration / customization knowledge of SD module
Must have sound knowledge of IDOC / EDI handling
Must have worked on Order Management, Shipping and Pricing functions
Must have knowledge on Order processing, Delivery and Billing processes
Must have prior experience of handling a team
Good understanding on integration with FICO, PS, MM, WM, PP, QM, VC
Good to have understanding on Logistics Execution process
Good to have knowledge on Output Determination, Inventory Postings, STOs, HUM’s, Batch jobs
Good to have knowledge of user exists and developments related to customer specific needs i.e. preparing FS document, testing, training to users and process of ChaRM
Good to have knowledge about ITIL and Solution Manager
Good to have earlier exposure on Implementation / Upgrade / Rollout projects
Good to have knowledge on S / 4 HANA, RPA, Test Automation
Good to have awareness about ISO 14001, 45001 requirements
What we can offer you :
Insight to world class IT Service Delivery.
Competitive Salary and Work-Life balance
Innovative and dynamic working environment
Support of an excellent IT Service Delivery Team
Possibility to work in leading crane building company with leading technology
Opportunity to take part in SAP rollouts and travel.
Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission.
Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use.
Applicable Konecranes data protection obligations are the responsibility of the agency.