Provide Leadership operations and entire process for FMS services in the Northern region including Delhi - ensuring overall efficiency and effectiveness.
Standardization of all process, budgetary management, cost control, team management, employee touch points and welfare management, introduction of new services and concepts, management of GHB and senior dignitaries, events management across the group, exemplary role for entire group in terms of standards and processes.
Key Performance Indicators
Monitoring, Control and improvement of FMS operations across the Group.
FMS includes Travel, Transportation, Communication, House-keeping Service, Event Management, Space Management, Mechanical, Electrical, Plumbing, Guest House Management, Hotel Management & Other Employee related soft services)
Active FMS support to all the business coming under the above locations.
Cost rationalization of FMS services
Savings achieved across group over AOP
Enhancing user experience for all services offered by FMS.
Managing external stake holder relationship.
External interactions :
Government and Statutory Authorities ensuring all compliances are adhered to
External consultants / agencies (trainers, recruitment consultants, HR consultants etc.) contract renewals & monitoring performance
Professional Networks representing GMR in external forums / networks
Internal - Roles you need to interact with inside the organization to enable success in your day to day work
SPG , CEO’s and Other Department Heads collaboration on business plan preparation
Finance HR & FMS budget preparation and monitoring
Corporate HR Team - alignment to the group HR architecture defined
All department heads HR & FMS support as required