We are looking for a B2B Sales Associate for a company that provides local search for different services in India over the phone, website and mobile apps.
DAY TO DAY TASKS INCLUDE :
Confer with businesses by telephone to set appointments for B2B Sales Representatives.
Keep records within Salesforce of business interactions or transactions with assigned B2B Reps recording details of inquiries complaints, or comments, as well as actions taken.
Probe businesses for referrals and or leads to broaden scope of influence.
Follow up with businesses to document their experience with service.
Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, responsibilities, and people.
Taking responsibility for a thorough and detailed method of working.
Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service.
Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents;
utilizing language and appropriate terminology.
Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics.
SKILLS REQUIRED :
Active Listening- Giving full attention to what others say, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation- Actively looking for ways to help people.
Persuasion- Persuading others to see and understand the benefits of making a choice that they may not have initially considered.
Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Extensive and accurate typing required
Word, Excel, Salesforce, and spreadsheets.
QUALIFICATIONS AND EXPERIENCE REQUIRED :
BSc degree in Sales, Business Administration or similar relevant field
Proven work experience from the same field.
ref : updazz.com)