Associate, Murex L2 Support, Investment and Trading Technology
DBS Bank
Hyderabad, Telangana, India
4d ago

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.

In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

  • To track and be responsible for providing optimum service levels for day-to-day production support for the Murex / MLC / Risk users (Front office, Back-office, Finance etc).
  • To collaborate with third party vendor / other support teams to provide a seamless support model for the business.
  • Able to take ownership of high severity issues and follow through to closure.
  • Answerable to business users and provide strategic long term solutions and participate in RCA and provide pre-emptive solutions for production stability.
  • To assist in rolling out of new version of the application adhering to the best practices of the release management procedures.
  • To be able to drive himself / herself to learn new things while dealing with daily production support.
  • To communicate effectively and work efficiently across different Business and support units.
  • Requirement

    Non-technical Experience :

  • Experience in supporting Murex / MLC / VaR application would be preferred.
  • Experience with CMMI processes and documentation is preferred.
  • Experience in supporting Treasury & Markets Applications is a plus.
  • Possesses CFA level 1 and above is a plus.
  • Working in a very collaborative and agile team, you are expected to work interdependently collaborate, negotiate, make trade-offs, handle conflicts.
  • Strong capability to solve problems, be an out-of-box thinker who frequently comes up with new ideas.

  • Good communication skills and ability to articulate to internal users with clear and precise answers.
  • Technical Experience :

  • IT Support experience with minimum 4 years would be desirable.
  • Knowledge in Murex application is a plus.
  • Prior Development experience in any Murex module is a plus.
  • Experience in Cloud architecture such as AWS is a plus.
  • Technical skills on Sybase / Oracle SQL, Unix Shell scripting is highly desirable.
  • Working experiences in a Unix / Linux platform is a must. Skills in Windows environment is a plus.
  • Experience with Symphony (Grid Computing) would be a plus.
  • Development skills (Java, PHP, Perl, Python, C++) and experience with technologies such as (HTML, Javascript, XML, XSL, JSON, J2EE) is a plus.
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