Opportunity For Change Manager
Equiniti Group
Chennai
23h ago
source : Shine

Greetings from Equiniti India! We are looking for a Change Manager for Chennai location.Experience range : 7+ years Job description for Change Manager :

  • Individual contributor role within the IT Change Management team
  • 7+ years of hands on experience in Change Management based on ITIL framework
  • Reviewing and Approving IT Change Requests
  • End to end change management ownership
  • End to end management of CAB meeting
  • Preparing the agenda and change report for CAB
  • Chairing the CAB, approving and rejecting changes
  • Managing and maintaining FSOC ( Forward Schedule of Changes)
  • Owning the Post Implementation reviews
  • Collaborate with teams to resolve service impediments impacting service performance.
  • Provide meaningful reporting to track service delivery and identify areas for improvement
  • Ensure cohesive high quality service delivery by working closely with other IT teams across the enterprise
  • Manage the KPIs and CSFs for Change Management process
  • Providing ideas and carry out improvements and innovations in the Change Management Process Candidates should have passed qualifying degree examinations and awarded bachelor'
  • s degree. Preferable in engineering / technology

  • 7+ years of progressive experience in field of ITSM(majorly into Change Management area)
  • Experience of working with multiple technical teams and functions with an exceptional attention to detail
  • Prepare and Update the knowledge base as applicable
  • Excellent verbal and written communication skills in English.
  • Track record of developing and providing SLAs & KPI's.
  • Flexibility and willingness to support a 24x7 global operation through off-hours support, on-call availability, or other as per needs of the business.
  • Certification : ITIL V3 Intermediate - Service Transition
  • Feel free to reach out to preethi.natarajan equiniti.com / Call 7338755955 ,

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