Master Data Mgmt Coordinator
Trane
Bangalore Knowledge Park, Bangalore, Karnataka, India
1d ago

At Trane Technologies® we Challenge Possible. Our brands including Trane® and Thermo King® - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind.

We boldly challenge what’s possible for a sustainable world.

Job Summary

The successful candidate will need to have a strong Data Management background. Experience in high volume of data (customer master), strong analytical skills and the ability to meet and exceed daily KPI targets.

The environment is fast paced so we require somebody to hit the ground running.

Responsibilities :

  • Create and maintain commercial data within the Oracle system - Customer master
  • Action all email activity in Data Management Inbox.
  • Provides root cause analysis on daily process issues and queries.
  • Liaise with SBUs and internal customers (e.g. CX, OTC, Distribution Ops etc) and support teams to ensure that Service Level Agreement is met.
  • Maintain data and processes in response to changes in structural or operational business requirements.
  • Ensure that data is processed efficiently, on time and correct the first time.
  • Regular correspondence with stakeholders to ensure best practices are implemented.
  • Adherence to all DM audit requirements.
  • Remedy Ticket Support- work with Support teams to provide resolution on system and data issues.
  • Assist in the preparation of regular and ad-hoc management reports for all master commercial data.
  • Maintain detailed work instruction procedures.
  • Ensure metrics are recorded daily.
  • Supports and drives DM strategy and productivity.
  • Qualifications : Key Competencies :

    Key Competencies :

  • Strong knowledge of data masters in an ERP background.
  • Oracle experience preferred.
  • Strong data management experience experience in high volume processing environment.
  • Target driven.
  • The candidate should be able to demonstrate a high degree of initiative, strong interpersonal skills and excellent communication skills.
  • Self-starter -Ability to work off own initiative.
  • Excellent computer skills (Excel, MS office).
  • We offer competitive compensation and comprehensive benefits and programs that help our employees thrive in both their professional and personal lives.

    We are proud of our winning culture which is inclusive and respectful at its core. We share passion for serving customers, caring for others, and boldly challenging what’s possible for a sustainable world.

    We are committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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