Process Developer Order to Cash
Headstrong
Jaipur
6d ago
source : Shine

PD, Order to Cash

We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer

Responsibilities

  • Making collection calls to the customers, emailing / faxing invoices or getting hard copies mailed out to customers as per their requests.
  • Identify and rectify unidentified cash and manage end to end process of Cash applications.
  • Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
  • Follow up on customer / internal disputes, customer questions and working between departments to get a resolution.
  • Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
  • Qualifications

    Minimum qualifications

  • Graduate in Commerce (B.Com)
  • Relevant Experience
  • Preferred qualifications

  • Strong English language skills (verbal and written)
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