Amdocs CSM(Ensemble) or Amdocs CRM (Clarify) - Experience in Power Builder is a plus - Bachelor's degree in Science / IT / Computing or equivalent 6-8 years of professional experience in at least one programming language o C / C , Shell Scripting, perl o Oracle SQL, ProC o Oracle Tuxedo o Unix operating system concepts and advance programming.
Good knowledge in Object Oriented Design and development - Strong communication skills - Prior experience in Amdocs Ensemble will be an added advantage.
Designs, develops, modifies, debugs and / or maintains software code according to functional, non-functional and technical design specifications.
Ensures code is well designed, maintainable, scalable and supportable.
Develops software verification plans and automation, and integrates software components into a fully functional software system.
Promotes system reliability and operability.
Presents demos of the software products to stakeholders and internal / external customers.
Uses knowledge of the product / solution and technologies to influence the direction and evolution of the product / solution.
Serves as an expert on specific technology.
Investigation - Investigates issues by reviewing / debugging code and providing fixes (analyzes and fixes bugs) and workarounds.
Reviews changes for operability to maintain existing software solutions. Highlights risks and helps mitigate risks from technical aspects.
Analysis - Analyzes requirement documents / HLDs. Performs impact assessment (for example, for critical production issues) and contributes to Root Cause Analysis of issues and outlines corrective actions.
Performs tasks related to scoping.
Amdocs. billing, clarify,