Customer Service Associate Voice NonVoice
Convergys India Services Private limited
4d ago
source : Hireejobs

Inbound Customer Service Upselling Interface with customers via inbound or outbound calls or the Internet for the purpose of passively i e order taking or actively selling products and services Roles Responsibilities Greet customers in a courteous friendly and professional manner using agreed upon procedures Clarify customer requirements probe for and confirm understanding of requirements or problem Support customers across Telecommunication Financial Services Healthcare vertical Conduct needsbased selling by using nonscripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs Candidate Profile Any Graduate UnderGraduate drop out pursuing Bachelors any fresher can apply BE Btech freshers are not eligible at least 12 months ICC Experience Excellent verbal and written communication skills Flexible with 24 7 Environment Salary up to 21 000 attractive Incentives amount Additional Benefits Medical insurance worth 1 lakhs Group Term Life Insurance Group Personal accident Insurance worth 5 lakhsGratuityEducation Assistance plan Annual entitlement of up to INR 24 000 Employee Corporate discounts at majority of Retail Chains Hospitals Laboratories

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