At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.
Are you relentless? Are you passionate about leveraging data to deliver actionable insights that could impact the daily business decisions at Amazon India?
Does the prospect of dealing with multiple teams, streamlining efforts and setting up mechanisms excite you? Would you like to be part of the next big thing while it’s still day one?
This role is to lead Fulfillment and CBW for a high priority initiative that will drive innovation in the shopping experience for Amazon India.
The individual will collaborate with cross functional partners across IN and WW platform teams to formulate and implement initiatives for a new storefront on Amazon.
The scope of this role will cover customer and seller experience components in our retail flywheel. As a Sr. program manager, you will develop medium and long-term strategies to offer customer-centric (end consumer and seller) features and programs.
The ideal candidate will be enthusiastic about managing challenging, lengthy projects across multiple teams and locations.
S / he will be comfortable marshaling large amounts of data to make decisions and build business cases. We are looking for a Program Manager who shares Amazon's customer obsession someone who understands the importance of compelling features and functionalities in driving great customer experience - as well as executing with speed.
This is a high visibility role that requires you to bring agile experimentation, data integrity, and business maturity. The leader will have relentless desire to exceed customers’ expectations while optimizing the overall regulatory compliance, quality and cost requirements to meet VP / SVP level goals.
A strong bias for action, strategic planning skills, quantitative analysis, and the ability to organize and deliver new initiatives involving leadership across cross-functional operations, software development, business, and external contracting teams is essential.
An ideal candidate will demonstrate :
The role also requires hands-on program management, excellent stakeholder management skills and curiosity to keep learning as we venture into new opportunity areas.
Key job responsibilities
Additional Job Requirements
o MBA and work experience in technical field is highly desired
o Prior experience in planning and building large fulfilment network
o Prior experience in operations data analytics
o Prior experience in managing P&L; driving cost reduction
o Prior experience or use of Lean / Six Sigma
o Intermediate to advanced knowledge of SQL or Looker are a plus