The Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way.
You swiftly problem-solve technical issues for customers to show how our products can make businesses more productive, collaborative, and innovative.
You work closely with a cross-functional team of web developers and systems administrators, not to mention a variety of both regional and international customers.
Your relationships with customers are crucial in helping Google grow its Google Cloud business and in bringing our product portfolio into companies around the world.
In this role, you will work with organizations to realize the power of SaaS with G Suite. You will handle customer escalations by combining business acumen with excellent technical assessment skills.
You will help your team members as they develop into skilled troubleshooting experts who can diagnose a wide variety of cloud computing issues quickly.
You will focus on promoting operational excellence and reliable execution within your team, and you may lead a functional area across the global team.
You will be required to work in a Shift Pattern or non-standard work hours as required. This may include weekend work.
Google Cloud provides organizations with leading infrastructure, platform capabilities and industry solutions. We deliver enterprise-grade cloud solutions that leverage Google’s cutting-edge technology to help companies operate more efficiently and adapt to changing needs, giving customers a foundation for the future.
Customers in more than 150 countries turn to Google Cloud as their trusted partner to solve their most critical business problems.
Minimum qualifications :
Preferred qualifications :