Private Cloud DevOps/ SRE
Morgan Stanley
Bengaluru, Karnataka, India, Japan Asia
4d ago

About us :

Morgan Stanley is a global financial services firm and a market leader in investment banking, securities,investment management and wealth management services.

With offices in more than 43 countries, the people of Morgan Stanley are dedicated to providing our clients the finest thinking, products and services to help them achieve even the most challenging goals.

As a market leader, the talent and passion of our people is critical to our success. We embrace integrity,excellence, team work and giving back.

Technology / Role / Department at Morgan Stanley :

The Technology division partners with our business units and leading technology companies to redefine how we do business in ever more global and dynamic financial markets.

Our sizeable investment in technology results in leading-edge tools, software, and systems. Our insights,applications, and infrastructure give a competitive edge to client's businesses and to our own.

Enterprise Technology and Services (ETS) delivers and manages essential and innovative technology infrastructure solutions to Morgan Stanley's businesses.

ETS is responsible for driving the production, operations, and engineering of our data centers, voice and data networking solutions, mainframe servers and databases,distributed computing, wireless technologies, and associated end user capabilities.

Job Description :

The Private Cloud Level 3 team is part of the Enterprise Computing organization within Morgan Stanley. The team has presence in cities globally and is focused on supporting cloud and container-based platforms for internal and external clients.

You will integrate with the global follow the sun operations model, which translates to responsibility for technologies supported by the team in the respective regions.

Team members frequently interact with engineering teams and collaborate on the testing and certification of software deployed to the platform.

Primary Responsibilities :

  • Provide L3 support for Morgan Stanley's private cloud, including on-call rotation
  • Work closely with the internal engineering team and provide input on testing of new component releases and infrastructure upgrades, as well as performance, capacity, and monitoring
  • Create and improve processes for support, including training, documentation, customer engagement, automation, and scripting
  • incident, problem, and change management
  • Work together with L2 teams and other L3 team members internationally
  • Required Skills :

  • 3 to 5 years of Linux experience.
  • Sound knowledge of server infrastructure, virtualization, cloud computing
  • Proven Kubernetes and Docker experience
  • Experience with maintaining high-availability production systems
  • Experience in enterprise-level hosting environments, in particular cloud and container technologies
  • Excellent understanding of internet and networking protocols, including TCP / IP, HTTP / HTTPS
  • Strong understanding of security protocols, e.g. SSL / TLS, Kerberos
  • Strong organizational skills and ability to manage multiple tasks and high-pressure situations for outage resolution
  • Experience with Agile and DevOps / SRE concepts
  • Have administrative competence in at least one major scripting language or platform (for example Python)
  • Communicate effectively with various user groups, e.g. developers and engineers, as well as remote team members
  • ITIL or equivalent knowledge
  • Desired Skills :

  • Knowledge of system monitoring in cloud environments, including cloud - specific products and tools
  • Experience in developing monitoring architecture and implementing monitoring agents, dashboards, and alerts
  • Experience operating in large, enterprise environments
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