Collection Specialist
Gurgaon, Haryana, India
6d ago


  • Would be required to track incoming payments, source remittance details from customers and provide allocation to Cash applications team for entry posting
  • Would be required to post / give guidance for accounting entries for Bad debt clearance, LD provisions etc.
  • Would be required to work on forecasting for cash in / actual collections / overdue etc
  • Support collections in Korea & Japan and support other CBTs in APJ and India for remote collection support.
  • Responsible to Region Finance for supporting Collections activities
  • Increases the speed at which customer’s open items move to cash
  • Proactively tracks and collects Trade Debts & Advanced payments (when cash request is issued)
  • Provides visibility and supports follow up of invoice disputes
  • Collaborates with the customer to improve invoice approval and payment lead times
  • Highlights E2E process improvements when inefficiencies exist
  • Provides forecast of OD & expected payment of open items for current quarter
  • Ensure RM Tool correctly represents latest status of AR open items
  • Work in close cooperation with CBCs / CTCs for targets CTs / CBTs
  • Qualifications - Internal

    Job Grade / Level : 9

    Key Competencies

  • Must-have : numeracy, MS Excel, SAP, Data Handling
  • Fluency in written and oral in Japanese for Japan Colleciton role
  • Fluency in written and oral in Korean for South Korea colleciton role
  • Fluent English language skills
  • Ability to work on Nokia tools and systems (RM Tool / P20)
  • Problem Solving / Organization / Prioritization skills
  • Active listening
  • Assertiveness and influencing others
  • Relationship building, able to build collaborative partnerships with internal and external teams
  • Finance or / and education from sound university
  • Business orientation (Credit / Collections / Sales / OM)
  • Working across boundaries and with virtual teams
  • Contract Management knowledge preferable
  • Commerce / Accounting background.

    CA / Semi-qualified CA / MBA with experience in GST and customer interface would be preferred.

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