Advanced Operations Analyst II
Novo Nordisk
Bangalore, Karnataka, India
5h ago

The position

holder primarily plays the role of an Advanced IT Operations Analyst for supporting and managing Azure DevOps Platform where the position will also be additionally responsible for supporting the qualification activities, including all the system documentation creation, review / approval for the validation deliverables like user requirements, system specifications, validation plan, qualification plans, Standard Operating Procedures (SOPs), Functional Risk assessment, IQ / OQ / PQ protocols, Traceability matrix, Design Specs, and validation summary reports.

You will be responsible for system management activities relating to customers, process and vendors.


  • BSc or similar graduate degree in relevant field (Software Engineering, Economics, Computer Science, Business Administration)
  • Overall 5+ years of system / service management experience and within GxP regulated industry
  • Should have documented experience from work utilizing data bases, preferably as a system manager in the pharmaceutical industry
  • Should have good understanding of ITIL and Novo Nordisk processes and organisation
  • Strong Compliance understanding and documented GXP experience from several systems (2-3 years’ experience)
  • System management knowledge necessary,
  • Should have 3-5 years’ experience in Change management, Configuration management, Release management and Incident & Problem management
  • Good understanding of ITIL and Novo Nordisk A / S processes and organization
  • Good knowledge of database technology and other relevant IT technologies
  • Good IT experience covering specification, design, development or implementation of IT solutions
  • Excellent communication skills, oral and written in English
  • Large degree of flexibility and the ability to work under strong time pressure
  • ITIL certified
  • Excellence in business and system understanding
  • Good stakeholder management
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