Senior PM Manager
Microsoft
Bangalore, Karnataka, India
2d ago

TheFastTrackteamis looking formanagers tolead a team ofModernWorkplaceArchitects (MWAs) that specialize inhelpingenterprisecustomersdeploythe Microsoft 365 suitealigned bythreeModern Workplace solutionareas : (1)SecureRemoteWorktoimproveproductivity(2) SecurityandComplianceand(3)Modern Management.

In partnership with theMicrosoftfieldsales and services teams(STU,ATU,M&O,Services), this rolehelps customers transform theirbusiness and ITenvironments throughadoptionand usageof Microsoft 365.

Responsibilities

The successful candidate willleadateam ofModernWorkplace Architectsandwork closely withenterprise customers toprovidetechnical deploymentguidance andbest practices,design their migration and upgrade plans, overcome hesitancy and delayandgaincommitmentfrom the customer to move forward with those plans.

They willthenensureFastTrack scale resourcesand Partnersdeliver thatplan with the customerand resolve any escalations or delays.

They will be the FastTrack point of contact for their assignedSalesAreacoordinatingFastTrack resources with the field, ensuring FastTrack readiness,and providing a central escalation point for their Area.

This role will be measured based onbuilding and leading an inclusivehigh performanceteam,cross team collaborationandachievingFY21adoption andrevenuetargetsofMicrosoft365services.

TheModernWorkplaceArchitectManagerwillalsochampion the vision and strategy forMicrosoft 365 andthe FastTrackCenterconsistently engaging with customers, partners and field personnel to ensureaccelerateddeployment, revenue growth and transformation.

Qualifications

This role requiresstrongleadershipand people management skills,strategic and critical thinkingas well astechnical expertise onMicrosoft 365 deployment and products.

Successful candidates mustbegreat people managerswith a demonstrated ability tobuild diverse and inclusive teams,generate positive energy,create clarity, deliver resultsanddemonstrate outstanding cross-group collaboration.

This role also requires experience in dealing with both technical and business seniorleaders, understandingprofessional services statements of work andwhat’sin and out of scope for the FastTrack Center.

  • Leadership and people managementexperiencewith the ability to effectivelymanage a geographically dispersedteam required
  • Ability to explain Modern Workplace technical vision, roadmapandkey solutions required
  • Great customer facing skills including the ability to rapidly establish and maintain personal and organizational credibility with Customers and Partners through deep delivery knowledge and effective communications r equired
  • Proven track record deliveringonteamrevenue or usage targets r equired
  • Ability to coach and collaborate effectively with field and product teams to ensure customer success r equired
  • Microsoft 365 Planning and Deployment Experience with Enterprise customers preferred
  • Expertise and ability to explain key solutions and technical architectures inMicrosoft365 and associated technologies required
  • Superior communication andconsultationskills required
  • Travel up to 50% required
  • Enterprise-scale experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management preferred
  • Knowledge of how to work with Microsoft Field teamsandPartnersin landing the Microsoft 365 platform with customers p referred
  • Knowledge of scoping Microsoft 365 deployments and theFastTrackbenefit preferred
  • 10+ years of professional experience as amanager orsenior technical resource with regular customer interactions preferred
  • Bachelor or advanced degree in engineering or computer science or 10 years equivalent work experience preferred
  • Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

    We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and / or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the .

    Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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