Assistant Manager - Lean Six Sigma
Genpact
Noida, India
5d ago

Responsibilities

This is a full time role and would involve balancing various tasks like the following (indicative - but not limited to : )

  • Developing and Executing Key Process Improvement & Digital Transformational Project Roadmaps for the aligned businesses
  • Interact with Clients for understanding Key business Priorities and Opportunity identification
  • Lead BB Level Projects, and coach & mentor Green Belts
  • Provide innovative leadership driving quality performance
  • Direct the identification of gaps and improvement in the various processes
  • Ensure the use of problem solving and root cause analysis where necessary
  • Deploy framework to improve Process performance on the shop floor.
  • Lead VSM and Problem Solving Workouts with the various businesses
  • Monitor & audit the deployed processes for effectiveness & efficiency
  • Responsible for the Visual Management of dashboards & metrics
  • Responsible for generating business impact for the clients using the CI methodologies and frameworks
  • Qualifications :

    Minimum qualifications

  • Six Sigma experience must be in a Business Process Outsourcing context
  • Candidates must have launched & mentored several operational improvement projects, that may have contributed to revenue generation, First Call Resolution & Net Promoter Score (NPS).
  • Preferred qualifications

  • Preferably candidates who have supported banking, financial services & insurance clients.
  • Candidate must be at the least Green Belt Certified
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