Programme Management Office/Global Banking & Markets IT
HSBC Group
Pune, India
16d ago


Definition, implementation and / or enforcement of programme governance and control processes and templates, including reporting calendar

Adherence to Group standards

Definition , set up and management of programme governance structure, including terms of reference and organisation charts

Secretariat for key programme governance forums, including pack preparation and recording of minutes, actions and decisions

Provision of ad hoc support to the Programme Manager as required, e.g.Audits, Independent Reviews, Management Updates

Identification of key programme stakeholders

Creation of stakeholder management and communications plan(s)

Development / publication of key programme communications

Definition and / or enforcement of consistent reporting standards

Production of and / or quality assurance for programme / portfolio status reports prior to issue, including appropriate challenge

Liaison with Programme Portfolio Reporting to provideadhoc requests for information

Design, implementation and definition of milestone plans, including reporting levels

Ensure programme / portfolio plans are regularly reviewed, including assumptions

Ensure programme / portfolio dependencies are reviewed regularly and agreed / managed / escalatedappropriately

Ensure programme risks and issues are managed / escalatedappropriately, including process definition and regular reviews

Quality assurance across the programme / portfolio’s risks and issues

De-duplication of CRAIDs across the programme / portfolio

Ensure programme / portfolio changes control is defined and changes are managed / escalated appropriately including approval by the relevant governance forum(s) prior to implementation

Quality assurance across the programme / portfolio’s change requests

Co-ordination of Business Case (re-)submissions

Resource and capacity planning as appropriate

Definition of cost and benefits tracking mechanisms

Vendor liaison to support Statement of Work definition

Sourcing engagement to ensure appropriate due diligence relating to vendor engagements

Support and input to annual budgeting cycle

Tools & accelerators : Support in building capabilities through tools & accelerators & Innovation Ideas Generated by Self

Provide asset class aligned support within the scope of the remit

Act as the eyes and ears of the Programme Manager; flag items requiring attention

Provision of hands-on support, coaching and challenge to programme PMs as appropriate

Pro-actively challenge PMs against Business Cases, both for costs and benefits, and highlight need to re-evaluate / re-prioritise

Pro-actively track remediation actions through to resolution as appropriate

Process Excellence : Streamline processes & Be disciplined in all operational practices


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