Sr Product Manager - IoT & Connected Operations
Hyderabad, India
5d ago


Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere.

That’s why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.


Are you passionate about product management and relentless when it comes to delivering great outcomes for your customers?

Do you sweat the details and thrive in a fast-paced, innovative environment? ServiceNow is transforming the world of work via our digital workflows and enterprise cloud platform and we are looking for a Product Manager to join our Emerging Products team responsible for defining and executing ServiceNow’s strategy for IoT.

Be a part of the digital transformation revolution! The Internet of Things (IoT) is changing the business landscape and ServiceNow is building new products to help our Customers use IoT to revolutionize their business.

As part of this effort, ServiceNow is looking for a Senior Product Manager to join the Connected Operations team and help us define and build the future of ServiceNow’s IoT products.

Successful candidates will bring a growth mindset, great interpersonal skills, and strong technical background to back it up.

What you get to do in this role

  • Work with product management, engineering, and design teams to formulate requirements for our IoT and Connected Operations product.
  • Collaborate with internal stakeholders to develop and execute a cross-team strategy to integrate new IoT solutions with ServiceNow’s Customer Service Management and Field Service Management offerings to solve customer’s problems.
  • Identification of market problems and opportunity sizing to support new product development business case development and product roadmap development
  • Define and prioritize a backlog of work including the creation of epics and user stories, and be data-driven in prioritizing features and quality improvements
  • Work closely with engineering teams to validate requirements execution
  • Be the voice of the customer when evaluating day-to-day development decisions
  • Collaborate with Product Marketing to produce go-to-market materials
  • Work with User Learning (help files and documentation), Training, and Support and Professional Services to assure smooth uptake of new releases
  • Requirements

  • Can do’ attitude and sense of ownership to thrive in a fast-paced environment
  • Self-motivated and team-oriented; able to work autonomously and effectively as part of a geographically dispersed team.
  • BA / BS degree in Engineering / Computer Science or a related technical discipline
  • 5+ years of product management or relevant experience
  • Experience leading scrum teams
  • Subscribes to evidence based outside in’ product management
  • Great communication skills, listens carefully and expresses ideas clearly
  • Excellent interpersonal skills, proven track record of building strong relationships and establishing credibility at all levels of the organization
  • Be comfortable with ambiguity and adept at navigating unknown territory; is persistent through adversity
  • ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status.

    If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.

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