The Red Hat Customer Experience and Engagement (CEE) team is looking for a skilled Java expert with initiative to join our team of middleware engineers supporting the Red Hat Middleware enterprise suite as a Senior Technical Support Engineer in Pune, India.
In this role, you will serve as a senior or mid-level engineer assisting our customers with middleware code and architecture.
You will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the offering.
Your tasks will extend well beyond product support as you will take on the role of a trusted partner to our enterprise customers by offering developer-to-developer assistance for the Red Hat Middleware open source software.
As a Senior Technical Support Engineer, you will work closely with junior and senior engineers and developers to write new code, fix and improve code, and provide highly technical solutions to support requests.
Additionally, you will write patches, provide Red Hat Middleware updates and contribute ideas through participation in an open and collaborative team environment.
This is a great opportunity to become part of a fast-paced industry-leading company that is changing the way software is developed, sold, and supported.
Primary job responsibilities
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