Senior Product Support Specialist
Eurofins
Bengaluru
3d ago

About Eurofins

Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries.

The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services.

It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies.

In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.

Group's key figures are approx. 3.8 billion Euros turnover, over 800 laboratories across 47 countries and about 45,000 staff.

About Eurofins IT Solutions India Pvt Ltd

Eurofins IT Solutions India Pvt Ltd (A CMMI Level 3 Company) is a 100% full owned subsidiary of Eurofins. This young captive centre located in Bangalore was established in 2012 to be the largest IT Solutions group within Eurofins to cater to all the internal IT business needs.

The primary focus of IT Solution group will be to develop the next generation LIMS (Lab Information Management system), Customer portals, Ecommerce solutions, ERP / CRM system & B2B platforms for various Eurofins Laboratories and businesses.

EITS India is a Young, Dynamic and Growing organization with lot of career growth prospects. We strongly believe that Our people are our assets’ and we ensure that all our staff are provided with great work environment, good benefits and challenging Global projects to enable a fulfilling career.

We are committed to provide enriching experience to our employees.

Job Description

TITLE : L2 Application Support

WORKING LOCATION : Bangalore

Responsibilities :

Develop expertise on in-house applications.

Responsible to drive all technical and functional issues towards closure.

L2 support - diagnosis, investigation, resolution, coordination with business, application owners, infrastructure support.

Creation of ticket and tracking through lifecycle.

Package install, upgrades in different environments.

Co-ordinate with L3 support for application bug / enhancement requirement.

Deployment of patches in multiple environments and tracking the same.

Support L3 team during implementation.

Mandatory :

Minimum 03 yrs experience in L2 Application Support ..

Good oral and written communication skills.

SQL quirey Writing Skills

Technical Skills (min 02 from the below list) :

ASP.net, C#, VB Script, Java Script.

SQL server .

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