Client Success Manager
Suffescom Solutions Pvt. Ltd.
Mohali, punjab
2d ago

Job Brief

We are looking for Client Success Manager, who will be responsible to engage clients and development team. Able to build productive relationships and communicate regularly with customers in a professional manner.

If you have excellent communication skills and who can work as bridge, we 'd like to meet you.

Must Have Skills

Excellent verbal and written communication abilities

Customer-centric approach

Problem-solving aptitude

Strong organizational and multitasking skills

Background in sales and customer service is a plus

Should be good in client relationship

Good To Have

Proven experience as an Success Manager

Project management experience

Roles and Responsibilities

  • Foster positive relationships with our customers as their primary point of contact.
  • Help clients plan projects effectively.
  • Work with Delivery team to measure project progress & client success.
  • Ensure that contract terms and conditions are met.
  • Identify up-serving opportunities
  • Address customer issues with speed and efficiency
  • Work with sales & delivery team to generate add on business
  • Prepare reports on project performance
  • Key Skills

    client success, client support, client relationship manager, client engagement, New business, sales.

    Working Shift : Mid Night / night

    Job Type : Full Time

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