Zwende - Associate - Retail Sales (1-3 yrs) Bangalore (Retail Sales)
Zwende
Bangalore, India
1d ago
source : iimjobs.com

About the position / Responsibilities :

  • Responsible for all Zwende sales activities in store and at pop-ups - greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information.
  • Required to identify flea markets / pop-ups and other venue partnerships to participate in and showcase Zwende
  • Demonstrate outstanding customer service and selling skills, maintain a professional attitude with sincerity and enthusiasm reflecting the brand'
  • s commitment to our customer.

  • Responsible for keeping the store / pop-up stocked with merchandise, assisting in display of merchandise or organizing the store / pop-up and storage areas.
  • Responsible for payments and collections (online payments and cash). Must also be able to deal with customer refunds courteously and professionally.
  • Manage a team of interns for sufficient representation at a pop-up and ensure successful execution of the event
  • Develop product knowledge by reading available content and attending training sessions in order to communicate it to the customer.
  • Stay current with promotional events and sales on the website.
  • Requirements :

  • 0-2 yrs work experience, High school diploma or equivalent; college degree preferred
  • Basic understanding of sales and customer service practices
  • Keen focus on Customer service
  • Proficient in verbal and written English language
  • Extremely good communication and interpersonal skills- Ability to effectively communicate with customers, peers and management
  • Very good telephone etiquette
  • Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business
  • Excellent team management skills
  • Ability to go the extra mile, to organize and manage the event single-handedly, or with minimal support.
  • Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
  • Available to work a variety of hours, which may include early mornings, evenings, weekends and overnight shifts
  • Degree in Marketing or related field would be a plus
  • Prior experience in organizing and managing events will be a significant advantage
  • Additional Information :

    Flexible Working Hours. Indicative timing : 9AM to 7PM. Monday to Saturday

    Location : Indiranagar, Bangalore

  • 2 months probation before conversion
  • Work closely with the founding team at Zwende
  • Exponential career growth based on performance
  • A flat org and informal structure where performance and superiority of thought drives all decisions
  • Flexible work hours
  • Equity component when converted to a full time
  • ref : updazz.com)

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