Resource Administrator
TERRA TECHNOLOGY
Hyderabad
5d ago
source : Shine

Job Description :

Seeking a resource administrator to help manage resource forecasting for our company. Some of your job requirements would be :

Gathering resource forecasting requests and scheduling resources using NetSuite OpenAir

Resolving conflicts with resources and escalating to management as needed

Run reports for and attend staffing calls to discuss any conflicts with resources or upcoming needs

Following up with peers to ensure timesheet submission compliance

Experience working with a Time and Labor application (e.g. Open Air or other) is highly desirable

Managing a service desk type email address where users can send questions about resource forecasting , staffing , or other needs.

Fast response and resolution to these emails / issues is a must.

Setting up new contracts in OpenAir so that our resources can track their time accurately

Ability to identify and implement process improvement initiatives.

Analyzing data in MS Excel as needed

Creating , updating , editing reports and dashboards

Special projects , as needed

Major Requirements :

Professional , positive , and upbeat to both internal and external customers

Versatility and a willingness to work in a busy environment with enthusiasm

Commitment to get the job done on time and accurately , responding to emails and calls quickly

Excellent attention to detail , organization skills , and focus in a distraction driven environment

Familiar with online workflow routing and process

Strong problem - solving , analytical skills and reading proficiency

High Proficiency in Microsoft Office , Online tools and computer skills

Proficiency with Microsoft Excel

Creative , flexible , and innovative team player

Ability to work independently and as a member of various teams and committees

Experience working with a Time and Labor application (e.g. Open Air or other) is highly desirable

Ability to identify and implement process improvement initiatives.

Ability to analyze data in MS Excel.

Experience managing difficult conversations. Conflict management.

Other requirements :

Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.

Assist with special projects as assigned

Excellent verbal and written communication skills

Commitment to excellence and high standards.

Strong interpersonal skills

Ability to understand and follow written and verbal instructions

Ability to deal effectively with a diverse group of individuals at all organizational levels

Good judgment with the ability to make timely and sound decisions

Creative , flexible , and innovative team player

Ability to work independently and as a member of various teams and committees

Commitment to meet established deadlines.

Must attend meetings during U.S. Business hours on occasion

Experience

Licenses & Certifications

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