Key Job Responsibilities :
Sales Plan & Customer Services :
The Business Development Manager (Export) is responsible for generating and enhancing the sales of the products in other countries.
Developing sales plans and strategies to meet business needs of existing customers and prospective customers.
To ensure that the products are made available in the international markets by analyzing the trends of the customers.
The basic and the most important step is to identify new business opportunities by tapping the potential customers from different countries
To plan, design, develop and implement different sales activities by researching the customer's needs and requirements
To make sure that the existing clients are retained and maintained while developing the new customers
To ensure that the all the sales and marketing activities are carried out within the agreed budgets, volume, sales, and within the given time scales
To take initiative and efforts to develop constructive and effective solutions to any issues that slow down or hamper the export procedures and activities
To constantly review agents performance and monitor their work, so that relevant information can be provided to the management
To carry out market research, conduct surveys and study the competitors and their marketing and sales strategies.
To actively participate in the training sessions to improvise their knowledge and skills by attending the trade shows and exhibitions.
To make suggestions to the management to improve the product based on the feedback received from the customers.
Export customer relationship management :
To handling all queries related to shipment from customers.
Payments follow-up with customers and its reconciliation with accounts.
MIS & Others :
To follow-up with productions and other support functions for customers delivery.
To provide information and reports to the Management as per requirement.
Export documentation and licensing :
To ensure all export related documents are adequately prepared and maintain proper records.
To ensure all pre & post shipments documents are being handled well and accurately- Invoice, Packing List, CHA, consignee details etc.
Shipment of goods :
To make coordination with Export and logistic team for shipments at the consignee address / Location.
To ensure all samples and products are shipped to client on time, keep tracking and updating of shipment being handed over for delivery to customers.
To ensure all shipping related bills are reconciled before payments, also ensures that the logistics costs are to be kept minimum at competitive rates.
ref : updazz.com)