India Market Unit - Strategy & Consulting - Digital Commerce - Senior Manager (Level - 6)
New Delhi, India
4d ago

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Role EthosStrategize, manage and integrate store, web, social and mobile retail channels. Suggest and operate digital commerce operations and evaluate and deliver digital commerce technologies

Type of WorkStrategize and identify digital and customer strategies for omni-channel commerce initiatives

Recommend and manage integration of customer facing functions across channels : store technologies, loyalty, call center, content and digital marketing operations, with e-commerce

Operationalize omni-channel strategies and conduct pilots where appropriateSkills RequirementDeep understanding of the evolving digital world on both the demand and supply side

Blend of digital commerce, marketing and customer support experience

Digital commerce experience - B2B / B2T / B2C commerce, i.e. marketplaces and direct-to-consumer models

Channel integration

Merchandising, order management, fulfillment

Understanding / at least a working knowledge of e-commerce technologies, tools and platforms

Excellent communication skills

Academic QualificationsBachelors degree in Computer Science / Engg.

Professional : MBA or equivalent

Relevant Digital Commerce Certification would be preferredExperience7+ years

Preferred from an e-commerce player

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