Sr Svcs Business Analyst
Software Advice
Gurgaon
6d ago

About the team : In Gartner’s Services Analytics & Productivity team, we innovate the way the service teams help clients receive value and enable smarter decision making by functional leaders who are our clients.

This role would entail supporting cross-functional efforts to proactively uncover new ideas, opportunities, and strategies on the way we function as a services & delivery organization to drive higher client retention.

You will work with senior stakeholders and provide analytical insights to solve business problems. This is an excellent opportunity providing exposure around problem solving, stakeholder management and leadership thereby delivering exceptional business impact defined in terms of client retention and service team productivity Job description : Work with senior stakeholders to define problem statements, provide initial scope, and bring together cross-functional teams to help problem-solve and drive execution Be the subject matter expert and facilitator for quantitative and qualitative problem solving covering strategic priorities Support strategic decision making through a deep understanding of the business supported by descriptive analysis, proof-of-concept curation, and effective prioritization Deliver on and project manage cross-functional projects that drive strategic priorities across services & delivery Lead problem solving and ensure the right stakeholders and teams are involved at the right stage Drive transparency and clear communication across projects Synthesize inputs, constraints and expected outcomes across teams to inform strategic decision making Ensure successful roll-out of projects by working with cross-functional teams across L&D, Comms, Ops, etc Essential must-have skills : Graduation in Engineering, Maths or Statistics from institute of repute.

  • MBA would be an added advantage. 3+ years of experience in one of : business analytics, project management, project execution;
  • ideally with cross functional projects involving process design and change management in a global set up Strong Microsoft Office expertise Advanced Excel, PowerPoint, Outlook Working knowledge of two or more of the following R, Python, SQL, VBA Macros, MS-Access, Power BI Deep analytical thinker with experience in deriving business insights from data analytics Detail-oriented with high personal standard for quality and accuracy along with a strategic mindset to interpret and bring out the so what’ from data Strong communication and collaboration skills;
  • Be a self-starter who can anticipate business needs and fulfill on them in a proactive manner Benefits : We offer a highly competitive rewards and benefits package including Company benefits like medical insurance, life insurance, and accidental insurance starting day one, best in industry pay package, flexible work environment, and lucrative paid time off policy, etc.

    All Gartner associates strive on being high performers, problem solvers, and team players with passion, integrity and effectiveness.

    We strive to attract exceptional people who really enjoy what they do. Are you ready to jump on board? Equality statement : The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, caste, creed, religion, sex, sexual orientation, gender identity or expression, marital status, citizenship status, age, national origin, ancestry, disability, or any other characteristic protected by applicable law.

    Gartner affirmatively seeks to advance the principles of equal employment opportunity and values diversity and inclusion.

    Gartner is an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities.

    If you are a qualified applicant with a disability and unable to or limited in your ability to use or access the Gartner’s career webpage as a result of your disability, you may request reasonable accommodations by calling Human Resources at +1203-964-0096 or by sending an email to Applicant.Assistance gartner.com

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