UAT - Execution
Standard Chartered Bank
Chennai, India, Asia
3d ago

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

  • Understand the requirements, prepare test cases and scripts on Change Requests / Bug fixes / Projects related to Servicenow application.
  • Works closely with ITO and stakeholders to assess the nature of changes and metrics
  • Well versed with Servicenow, HRMS system and its functionalities
  • Ability to support Data configuration in PeopleSoft to ensure smooth testing is carried out.
  • Capture defects in QC / JIRA / PPM for effective reporting mechanism.
  • Business

  • Collaborate with other functions (eg ITO, GPS units, etc) to develop end to end solutions which supports a positive user experience
  • People and Talent

  • Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
  • Risk Management

  • Embed the Group’s values and code of conduct across the function
  • Promote an environment of performance, collaboration and compliance, to ensure issues are raised and blockages are resolved in a timely manner
  • Governance

  • Strong sense of quality and willingness to raise red flags when outcomes are likely to be compromised by poor technology delivery
  • Manages own project portfolio as appropriate : Quality Analysis / checks : Perform quality checks on the requirements / process impacts Vendors : Help engage and manage external vendors, as required Testing : Lead and sign off testing, ensuring that all testing is conducted and documented according to the agreed upon standards and the designed and delivered solution meets stakeholder requirements and delivers the sought after business results
  • Regulatory & Business conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Key Stakeholders

  • HR Leadership Team
  • Key Functional Partners : ITO, Finance, Compliance, Legal and Risk
  • Other Responsibilities

  • Embed Here for Good and Group’s brand and value in HR COO Transformation team and GPS units
  • Collectively responsible for delivering efficiency and targets associated with the GPS function, Country and Group
  • Our Ideal Candidate

  • Academic or Professional Education / Qualifications : relevant degree or tertiary qualifications advantageous
  • Licences and Certifications / accreditations : N / A
  • Professional Memberships : N / A
  • Bank training : Not Applicable
  • Languages : English
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