Engineer Field Service VAC Mechanical
BOBST
Pune, India
3d ago

Main Responsibilities

  • Provide service and customer support during field visits or dispatches.
  • Attend onsite installation, start-up, repair, maintenance & test tasks independently.
  • Diagnose errors or technical problems & determine proper solutions.
  • Produce timely and detailed service reports, time sheets and travel claims.
  • Handling Special projects as assigned.
  • Ensure customers satisfaction, Build positive relationship with customers.
  • Comprehend customer requirements and make appropriate recommendations / briefings.
  • Cooperate with technical team & share information across the organization.
  • Spare parts identification.
  • Follow company’s filed procedures & protocols.
  • Must be Willing to learn Mechanical also.
  • Experience

  • Experience of 5 - 10 years in mechanical.
  • Critical Skills and Personal Attributes

  • Interpersonal Skills.
  • Written and Verbal Communication Skills
  • Product Knowledge and Technical Skills of servicing flexible packaging machines
  • Analytical and detail-oriented with excellent troubleshooting and problem-solving abilities.
  • Computer skills and proficiency with word processing and spreadsheet.
  • Willing to travel at short notice and comfortable with extended periods of stay at site.
  • Participate in root cause analysis , identify reasons for malfunctioning a device ,recommend a fool proof solutions,.
  • Good knowledge in mechanical work like Maintenance / repairing of various mechanical pumps, machines,
  • Good knowledge on installation of various machines, alignments of machine components
  • Good knowledge on installation of turn key projects at sites, i.e. installation , mechanical piping work , welding procedures, etc..
  • Knowledge on mechanical AutoCAD drawings, Foundation drawings
  • Education

  • B. Tech / Diploma in Mechanical engineering.
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