Senior Service Now Administrator
Pune, MH, India
7d ago
source : CareerArc Group LLC

Job Description

The Architect position is opened for Pune and Chennai . This position is responsible for the IT Service Management, and the configuration and customization of ServiceNow.

We are looking for someone who demonstrates :

o Intense collaboration

o Passionate customer focus

o Thoughtful, fast, disciplined execution

o Tenacious commitment to continuous improvement

o Relentless drive to win

Here is a glimpse of what you will do :

o To ensure that the tool is configured, customized and used in the right way to provide maximum value within the ITIL v3 service management context

o Be accountable for the ServiceNow implementation's outcome and acts as a lead architect on both Advisory and Technical solution engagements

o Provide technical guidance to a team of multiple consultants and deliver high customer satisfaction by completing projects with high quality, on time and to budget.

Here is some of what you will need (required) :

o Expertise leading at least two full lifecycle ServiceNow implementations

o 5+ years of experience with ServiceNow

o 8+ years of experience developing and implementing ITSM / ITIL processes and solutions

o Expert level knowledge in ServiceNow scripting and Web Technologies (JavaScript, XML, HTML, AJAX, CSS, etc.)

o Proven experience with ServiceNow configuration elements (LDAP, VPN, SSO / SAML, etc.)

o Deep understanding of the software development lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control and deployment

Here are a few of our preferred experiences :

o Prior Web Development experience with Java certification

o ServiceNow Certifications

o ITIL v3 certification

Here are a few examples of what you will get for the great work you provide :


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