Customer Service Associate
3d ago

Job Summary

Tech Mahindra hiring for Customer Service Associate


  • communication skills
  • Customer Support
  • Problem Solving
  • Customer Service
  • Active Listener
  • Computer Basics
  • Responsibilities and Duties

  • Answer calls / chat / emails professionally to provide information about products and services, take / cancel orders or obtain details of complaints.
  • Keep records of customer interactions, transactions, details of inquiries, complaints and comments as well as actions taken.
  • Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Skills Required :

  • Basic computer knowledge.
  • Good communication skills.
  • Active listening ability along with active problem-solving skills.
  • Fresher and Experienced both can apply.
  • Job Location : Chandigarh Salary Offered : 1.42 LPA (Final salary will depend on the interview)Job Role : Customer Service Associate

    Hiring Process : Telephonic Interview Required Experience and Qualifications

  • Graduation : Any Degree( Required )
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