Support Engineer
Bangalore Secretary Services Recruitment Agencies Bangalore
1d ago

Jobs for a leading client based in Alwarpet Chennai.

The client is a cybersecurity innovation leader that develops digital certificate driven technologies to secure wired, wireless, VPN, SSLI and other infrastructure.

Additionally, We specialize in ensuring an organization’s users and data protected from credential and data theft. Furthermore, our rapidly growing customer list includes Fortune 100 companies, world-renowned universities and businesses all around the world.

Besides, To keep up with high demand, we are looking for a Java Engineering Manager to join our rapidly growing research & development team.

The client develops best-in-class tools for enterprise wired and wireless networks. Besides, We specialize in securing wired, and wireless networks and ensuring an organization’s users and data protected from credential and data theft.

Likewise, Our customer list is rapidly growing. Moreover, It includes Fortune 500 companies, top-tier institutions and universities, and SMB’s around the world.

Additionally, If you are a recent graduate, it’s likely we back your university security system. Lastly, To keep up with high demand, we are looking for energetic Senior Java Developer professionals to join our rapidly growing research & development team.

We are looking for a Support Engineer to help us deploy our products and assist existing customers with any issues they may have.

Additionally, We are seeking a motivated, detail-oriented & committed Support Engineer. Besides, the candidate will rise to the challenge to communicate, design, build & help customers and sales teams with our Best-in-Class Networking & Security solutions.

Nevertheless, Often you will work as part of a team as well as independently in customer engagements of the latest technologies.

Moreover, You should be curious and eager to learn about new products, technologies, and solutions to provide valuable input and communication to the sales, engineering, and product management organization.

Jobs in Alwarpet Chennai

Responsibilities & Duties for a Support Engineer Jobs in Alwarpet

  • Firstly, Implement high performance, secure, and resilient network and encryption infrastructure for new customers.
  • Secondly, Collaborate with a global team of support engineers to solve existing customer issues.
  • Besides, Provide direction and subject matter expertise in the analysis and resolution of complex networking problems.
  • Lastly, Assist in standardizing processes and improving the documentation.
  • Qualifications for a Support Engineer Jobs in Alwarpet

  • Firstly, Excellent interpersonal, written and verbal communication skills in English.
  • Secondly, Willing to work in night shifts.
  • Moreover, Ready to work as an individual contributor.
  • Likewise, Good understanding of OSI layers and OSI level troubleshooting.
  • Basic knowledge of Public Key Infrastructures such as Microsoft ADCS.
  • Good knowledge of WPA2-Enterprise connectivity of wireless and wired networks.
  • Basic experience in configuring Wireless Controllers.
  • Good knowledge in configuring and troubleshooting RADIUS servers such as Microsoft NPS, Aruba CPPM, Cisco ISE & FreeRADIUS
  • Basic knowledge in Active Directory Domain Services, Active Directory Certificate Services and Group Policy configurations
  • Additionally, Basic knowledge in Microsoft Web Server configurations.
  • Likewise, Experience in SAML configurations is a plus.
  • Besides, Right expertise in Azure, G-Suite, Okta, etc. is a plus.
  • Experience in Firewall configurations and troubleshooting.
  • Experience in Switch configurations and troubleshooting is a plus.
  • 4-5 years of relevant experience
  • Candidate Screening Note :

    The shifts are purely night and not rotational at least for the first year. The candidates need to handle international customers.

    Keywords :

    1. RADIUS (Clearpass / cisco ISE / NPS)

    2. VPN (SSL / IPSEC)

    3. Firewall (palo alto / Fortigate / watchgaurd)

    4. Wireless (cisco / aruba / extreme / fortiAP / ruckus / aerohive / UniFi / Meraki / Mist)

    5. 802.1x (Dot1x)

    6. Active Directory / SCCM

    7. SAML / Oauth 2.0

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