Associate Process Consultant
Conduent, Inc.
Noida, Uttar Pradesh,India
13d ago

Description

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience.

We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning -

Conduent manages and modernizes these interactions to create value for both our clients and their constituents. .

Purpose :

  • Responsible for the development, implementation and-or administration of company or client employee benefit programs including but not limited to healthcare, flexible spending, & retirement (pension planning).
  • Scope : General :

    General :

  • Builds knowledge of the organization, processes and customers
  • Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills
  • Receives a moderate level of guidance and direction
  • Moderate decision making authority guided by policies, procedures, and business operations protocol
  • Primary Responsibilities :

  • Develops relationships with clients / prospects and insurers to ensure delivery of effective and efficient service
  • Reviews benefit calculations performed by others within the team (which may involve the more complex plans or the most important clients of the firm)
  • Keeps up-to-date with current legislative topics and its application to existing client benefits schemes
  • May provide advice on the effect of actual or anticipated changes in law, or employee benefit practice.
  • Provide drafts of basic explanatory literature for the schemes, ie, announcements and booklets, or commenting on drafts produced by others.
  • May deliver face-to-face presentations, designed to simplify complex benefits issues, to employee groups and encourages benefits take-up
  • May provide administration advice and guidance to clients, and may manage small clients
  • Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.

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