Salesforce Admin | Traffic Center | 2-5 years
Traffic Center
Hyderabad
1d ago

QUALIFICATIONS :

  • Ability to work in a fast-paced project-oriented environment
  • Able to maintain efficiency and positive attitude in the face of challenging and competing deadlines
  • Self-driven with strong problem-solving skills
  • Inquisitive and interactive nature towards research, analysis and development, asking probing questions
  • Proactive and willing to contribute ideas. Not afraid to ask questions.
  • Strong communication and collaboration skills given this position will interact with various levels of the business and IT
  • Highly organized, great attention to detail and hands on’ work style
  • ESSENTIAL DUTIES AND RESPONSIBILITIES :

  • Basic knowledge of SFDC and how to leverage the tool to fulfill business requirements
  • With some guidance, designs, develops, tests, documents, and deploys quality business solutions based upon business requirements as well as industry best practices
  • Design, configuration and administration including, but not limited to, custom fields, page layouts, formula fields, general Salesforce mobile application configuration, Data Loader, email templates
  • Troubleshoot production issues and provide root cause analysis for issues
  • Provision and deprovision user accounts
  • Create and maintain clear and concise functional and technical documents, standard operating procedures, diagrams and other support documentation
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