Top Buyer - Program Manager
Udaan
Bangalore, India
4d ago

Job Description :

  • Conceptualize, Operationalize & Drive Engagement among top buyers of Udaan.
  • Create operational drum-beats which seek to maximise buyer engagement.
  • Ability to interact with customers & understand their motivations - design programs from scratch to change customer behavior.
  • Create a culture of customer centricity among the Udaan organization.
  • Ability to assess competitive landscape & figure out threats
  • Roles and Responsibilities :

  • Define cohort for top buyers.
  • Interact with customers & understand their motivations / barriers in the Udaan experience & how to improve their experience.
  • Create systemic interventions to build engagement for top buyers.
  • Map out competitive landscape & assess offering for Udaan vs competition
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