Head of Infrastructure Global Command Center
Flex-I Partners
Bangalore, India
1d ago

Job Description

  • Managing major incidents & drive them to immediate closures with necessary intervention.
  • Work with OEM and Account IM to determine best approach for quick resolution.
  • Ensure proper communication / provide executive level status updates throughout the lifecycle of an outage
  • Drive corrective actions, ensure preventive actions are recorded / tracked .
  • Ensure adherence to quality / security standards defined
  • Act as an escalation expert to provide support on a global basis
  • Desired Profile

  • 17 + years of overall working experience, with more than 10 years in IT Infrastructure area
  • Experience as Delivery Lead / Project Manager in Technology infrastructure programs / projects
  • Domain Knowledge in Storage, Backup, Database, Middleware ,Network, Wintel, and UNIX
  • Apply
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