Implementation Engineer II - Java
Hyderabad, IN
1d ago

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.


The Vertafore employee in Implementation Engineer position would deliver value to customers through implementation, technical configurations, and providing technical recommendations and solutions to business problems.

They shape and improve the experience of key Vertafore clients. They work cross-functionally across Vertafore, including Customer Support, Account Management, Professional Services and Product Management to help guide the client and also contribute to future growth of Services team.

Being part of a cross-functional team to serve key clients, Implementation Engineer needs to be a proactive self-starter, able to multi-task in a fast-paced environment and service-focused to help nurture the client experience.

Additionally, one loves getting into the technical details of an implementation and are excited to come up with new tools, processes, or solution to complex problems.

Implementation Engineers focus on configurations and customizations required by clients of Vertafore products, and work on release items for clients,

Core Requirements and Responsibilities :

Essential job functions included but are not limited to the following :

  • Develop forward thinking, technical implementation recommendations that align with clients' business objectives.
  • Configure, create, and demonstrate the technical components of the Vertafore product suite using tools and expertise in the areas of system configuration, web services, JavaScript / jQuery.
  • Configures data conversion environment and does the integration configurations for inbound and outbound based on the implementation needs
  • Configure the product based on the implementation requirements
  • Configure or design the required complex reports or integrations
  • Ability to consume, configure and / or develop the product Web API based on the customer requirements.
  • Maintains the deepest level of industry and product expertise and proliferates, internally and externally.
  • Qualifications :

  • BA / BS degree or equivalent practical experience.
  • 3+ years of work experience in a technical, customer focused environment.
  • Advanced written and verbal communication skills
  • Technically savvy with an interest in technology and in deepening technical and software knowledge
  • Strong experience with RDBMS Data Structures and database concepts, preferably - SQL
  • Experience with Java script functions as needed using the jQuery
  • Experience with Web config files with appropriate App Pools, End Points, App Settings
  • Experience with REST API integration and JSON
  • Experience with ETL tools
  • Programming experience is a plus (Java, C, .NET)
  • Additional Requirements and Details :

  • Located and working from an office location.
  • Occasional lifting and / or moving up to 10 pounds.
  • Frequent repetitive hand and arm movements required to operate a computer.
  • Specific vision abilities required by this job include close vision (working on a computer, etc.).
  • Frequent sitting and / or standing.

    Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry.

    Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes.

    Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight right when customers need it most.

    We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers.

    The Vertafore Way

    Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology.

    By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.

  • Bias to Action : We're united by an innate drive to take action and make a difference in the technology and insurance spaces.
  • Win Together : We work together as one team, showing empathy and respect along the way.
  • Show Up Curious : We work to challenge one another to push boundaries and think beyond the box.
  • Say It, Do It : We honor every one of our commitments because integrity is important to us.
  • Customer Success is Our Success : We cultivate authentic relationships and follow up by actively listening to their needs.
  • We Love Insurance : We appreciate the impact insurance has on the world.
  • Is this role not an exact fit for you? Keep an eye on our for other positions!

    Vertafore conducts preemployment background screenings.

    We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

    Why Vertafore is the place for you : *US Only

  • The opportunity to work in a space where modern technology meets a stable and vital industry
  • Medical, vision & dental plans PPO & high-deductible options
  • Health Savings Account & Flexible Spending Accounts Options : Health Care FSA Dental & Vision FSA Dependent Care FSA Commuter FSA
  • Life, AD&D (Basic & Supplemental), and Disability
  • 401(k) Retirement Savings Plain & Employer Match
  • Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
  • Parental Leave & Adoption Assistance
  • Employee Assistance Program (EAP)
  • Education & Legal Assistance
  • Additional programs - Employee Referral, Internal Recognition, and Wellness
  • Commuter Benefits (Denver)
  • The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics.

    Eligibility is determined by several factors including : start date, good standing in the company, and actives status at time of payout.

    The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance.

    Eligibility is determined by several factors including : start date, good standing in the company, and actives status at time of payout.

    Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.

    Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

    We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.

    We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting

    Just a note, this contact information is for accommodation requests only.

    The selected candidate must be legally authorized to work in the United States.

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

    They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

    Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

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