Associate Manager, Ad Operations
Mumbai, IN
15h ago


The Associate Manager, Ad Operations plays a pivotal role in overseeing campaign delivery across VMG’s global portfolio of digital media properties and channels.

This position provides operational oversight in the ad operations department as well as partnering with all disciplines within the commercial department.

This position will work closely with strategy, ad tech, product, analytics, creative studio, finance, and audience solutions to lead the development, management, and continuous improvement of reporting, metrics, analysis, tools, and sales support.

Success in this position will be centered around adaptability, creativity, and the ability to work well in a fast-paced environment.

The successful individual would be required to work flexibly to support the global needs of the business, working closely with global media sales and operations teams.

The work timing will be based on business needs per region, which will primarily include working in shifts.


Oversee international and programmatic direct digital advertising campaigns across all VMG properties, including Refinery29, OTT, and partner sites

Partner with media strategy and other operational teams to ensure full delivery and optimal performance across campaigns

Assist in ad delivery issues, technical troubleshooting, and optimizations

Investigate and resolve ad delivery issues and discrepancies

Oversee monthly revenue reconciliation of managed campaigns in tandem with Finance

Support Director, Ad Operations and VP, Global Ad Operations on global ad operations projects.

Partner with fellow Ad Ops team members in our international regions to utilize best practices, processes, and resources.


2+ years experience in digital ad operations or related field

Robust experience with a variety of technologies, including but not limited to : Google Ad Manager, Booster, Celtra, Grapeshot, Moat, etc.

An expert in the digital advertising landscape, specifically ad serving and related technologies (brand safety, viewability, and other common 3rd party verification)

Strong attention to detail and high capacity for problem-solving

Excellent communication and interpersonal skills that can be translated by both the technical minded and the sales minded

Ability to organize and prioritize tasks effectively

Quick learner with the eagerness to learn new technologies and pioneer new workflows

Fluency in Excel (pivot tables / vlookups) and coding languages (HTML, Javascript, etc.) recommended

High accuracy in the review of campaign data in auditing and data entry

Strong oral and written English skills.

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