IGT Solutions - Technical Support Executive - Citrix/ServiceNow/Windows Server (2-6 yrs) Pune (DevOps)
IGT Solutions
5d ago
source : hirist.com

Role : Technical Support Executive

Required Experience : 1+ Years

Requirements :

  • Account management, ITSM Tool expertise, ServiceNow basic knowledge,
  • ITIL Knowledge, AD & Citrix, Basic windows desktop and server knowledge,
  • Desktop Management, Networking (awareness and basic knowledge)
  • Excellent communication Skills
  • 24*7 Support
  • Client Interaction experience
  • 6 days a week working.
  • About IGT Solutions Pvt Ltd (https : / / www.igtsolutions.com / ) :

  • IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.
  • Established in 1998, with 100% focused on the Travel industry, we have more than 70 marquee customers globally. IGT serves 4 in top 5 Airlines, 4 out of Top 5 Travel Companies, 4 out of Top 5 Hospitality companies.
  • We provide digital contact center services, travel technology and innovative digital services and solutions for 100+ travel processes including Reservations and Sales, Customer Service, IROPS Management, Baggage Helpdesk, Crew Helpdesk, Chatbots, Robotic Process Automation, Travel Analytics and Social Media Services.

  • IGT employs more than 11- 000 travel experts globally with 100% focus on travel domain, providing services to Airlines, Travel Management Companies, Online Travel Agencies, Travel Technology Companies, Hotels, Railways, Airports, Cruises, Car Rental and Logistics.
  • IGT is ISO 27001 : 2013, CMMI SVC Level 5 and ISAE-3402 compliant for IT, and COPC- Certified v6.0, ISO 27001 : 2013 and PCI DSS 3.

    2 certified for BPO processes. The organization follows Six Sigma rigor for process improvements

  • It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds
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